Skills
Data Entry - Encoding
2-5 Years
Salesforce (CRM)
2-5 Years
Chat support
5-10 Years
Risk Management
1-2 Years
Accounting > Accounts Payable>Bookkeeping
2-5 Years
- Customer Service
5-10 Years
Financial
2-5 Years
Operations Support
2-5 Years
Supervision
Less than 6 Months
Accounting > Accounts Payable > Internal Audit > Inventory > Excel
2-5 Years
Report writing
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
5-10 Years
Experience highlights
Customer Service Representative / Bookkeeper / Operations Support
Shore 360
·
August/2025
–
/
Handles customer inquiries via email, chat, and phone. Maintains financial records, assists in billing and invoicing, coordinates with departments, and ensures proper documentation.
Customer Service Representative
VXI Global Solution
·
June/2023
–
Present
Assisted international customers with food delivery orders. Tracked orders, processed refunds, responded to inquiries via email and chat, and conducted outbound follow-up calls.
Sports Trader Analyst
Okbet
·
January/2022
–
Present
Set odds and built pre-match/in-play markets using statistical models. Monitored live games, managed risk, analyzed data using Excel/R/Python/ML models, and collaborated across teams.
Supervisor
Kumpares Depot San Fernando Pampanga Branch
·
January/2021
–
Present
Monitored sales and stock levels, scheduled employee shifts, and prepared daily sales reports.
