Skills
Customer Support > Chat Support
5-10 Years
Customer Support > Ecommerce > Ebay
2-5 Years
Marketing > CRM > Zendesk
5-10 Years
Marketing > Email Marketing > Mailchimp
5-10 Years
Design > Graphic Design > Canva
Less than 6 Months
Experience highlights
Digital Marketing Specialist and Lead Generation
Callmax Solutions
·
October/2018
–
Present
Manage social media accounts and campaigns (Facebook and Instagram), nurture leads through targeted campaigns and engage with followers and analyze social media
metrics.
Customer Associate 2 and Floor Support
Ibex Global
·
February/2013
–
Present
Assisting customers to schedule a ride, choose their driver, refunds, discounts and ride cancellation. Supporting agents with their concerns.
UK Consultant
Sutherland Global Services
·
December/2011
–
Present
Handling buy and sell account, suspending, restricting
account and checking listings that are not copyrighted.
