Social Media Manager

Verified

$8/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A results-driven and creative professional with over 10 years of experience in technical support, client communication, and problem-solving, combined with 3 years of hands-on experience in Canva design and content creation. I bring a unique blend of technical knowledge and creative skills, allowing me to approach social media management with both strategy and innovation. Experienced in creating engaging visual content, understanding audience needs, and maintaining clear communication, I am passionate about helping brands strengthen their online presence, build meaningful audience connections, and turn creative ideas into impactful digital content. I don't just aim to manage social media pages—I aim to help brands grow.

Skills & Experience

Skills

support 10+ Years

Help desk support 10+ Years

Client Communication 10+ Years

Remote Desktop Support 10+ Years

Incident Management 10+ Years

Problem Management 5-10 Years

Application support 10+ Years

Microsoft Teams 2-5 Years

Ticket Management 10+ Years

IT & Technical Support 10+ Years

erp support 5-10 Years

Customer Service>Sales 5-10 Years

System Monitoring 5-10 Years

SLA Management 5-10 Years

Experience highlights

ERP Package Application Helpdesk Analyst

Informatics Philippines · January/2021 – /

Liaison between users and technical teams for issue resolution. Managed high-priority escalations via Microsoft Teams. Delivered timely updates to clients ensuring SLA compliance.

SAP Sales & Distribution Consultant

DXC TECHNOLOGY · January/2020 – Present

Delivered L2 support for SAP SD module to end users. Implemented system changes and enhancements based on business requirements. Monitored SAP jobs and resolved failures.

Service Consultant

HEWLETT PACKARD ENTERPRISE · January/2018 – Present

Provided remote technical support for Windows-based systems. Created and managed tickets with proper documentation and escalation procedures. Liaison between users and technical teams.

Incident Management Consultant

HEWLETT PACKARD ENTERPRISE · January/2016 – Present

Delivered remote technical support for desktop applications and systems. Managed software distribution via remote desktop tools. Monitored system performance and handled incident resolution.

Service Consultant

HEWLETT PACKARD ENTERPRISE · January/2016 – Present

Supported Windows desktop/laptop issues and user requests. Provided consultation on system upgrades and hardware/software improvements.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In