Medical Virtual Assistant, Patient Care Coordinator, Appointment Setter

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a motivated and detail-oriented healthcare professional with a background in nursing and experience supporting patient care, medical administration, and customer service. I am skilled in patient communication, appointment scheduling, insurance verification, prior authorization support, medical records, and EHR/EMR workflows. I am comfortable handling sensitive patient concerns with professionalism, empathy, and confidentiality while maintaining accuracy and efficiency. I am a fast learner, adaptable to new systems, and committed to providing reliable support to healthcare teams and patients.

Skills & Experience

Skills

Patient In takes and Follow ups 2-5 Years

Clinical Documentation 2-5 Years

Healthcare Administration 2-5 Years

Schedule Coordinating - Healthcare 2-5 Years

EHR / Electronic Health Records 2-5 Years

Experience highlights

Medical Virtual Assistant

Direct Client · September/2024 – Present

Provided administrative and clinical support through patient scheduling, calendar management, email correspondence, and medical documentation.
Processed prior authorization requests and verified insurance eligibility and benefits.
Coordinated with insurance companies and healthcare providers to obtain approvals.
Maintained accurate EMR/EHR documentation, updated patient records, and managed medical records, referrals, and laboratory results.

Scheduler

Direct Client · July/2023 – Present

Coordinated provider schedules, optimized appointment availability, and minimized scheduling conflicts.
Verified insurance eligibility and appointment requirements before scheduled visits.
Managed appointment reminders, cancellations, referrals, and patient follow-ups through EMR/EHR systems.
Maintained accurate scheduling records and supported efficient clinic workflow and provider productivity.

Virtual Clinical Receptionist

Virtual Clinical Receptionist · October/2022 – Present

Managed high-volume patient scheduling, appointment confirmations, cancellations, and provider calendar coordination.
Handled inbound calls, emails, and patient portal inquiries regarding appointments, insurance eligibility, referrals, and follow-up care.
Updated patient demographics and maintained accurate EMR/EHR documentation while safeguarding confidential health information.

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