Skills
Customer Service, Social Media Management, Email Management,Outreach Critical Thinking & Problem-Solving
2-5 Years
Experience highlights
Executive Assistant
Private Client
·
March/2024
–
Present
Assist in the creation and implementation of marketing strategies for social media profiles
Monitor, track, and report on feedback and online reviews
Send emails to brands for collaboration and partnership
Stay up-to-date with digital technology trends
Research brands for upcoming outreach
Create and distribute engaging written or graphic content in the form of web page and blog content, or social media messages
Manage social media channels
Customer Service Specialist
Grab Rentals
·
April/2021
–
Present
Assist customers with their vehicle rental needs by providing guidance and support to ensure a smooth and seamless rental experience. Interact with customers virtually through chat, email, or video calls via Zoom to handle inquiries, process reservations, and resolve concerns effectively.