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Joan G.

Operations and Administrative Coordinator

Verified
$6/hr

Outline

Looking for Freelance work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have more than 20 years of experience in operations, administration, client relations and support. I am proactive, detail-oriented with proven organization, problem-solving and communication skills.

Skills & Experience

Skills

Professional Services > Management Services > Sales Management 5-10 Years
Team Leadership 10+ Years
Microsoft Office Suite 10+ Years
- Customer Service 10+ Years
Client Relations 10+ Years
Policy Implementation 5-10 Years
Customer Support > Chat Support > Email > Outbound sales > Inbound sales > Lead generation > Cold Calling > Retentions > Collections > Real Estate 5-10 Years
Customer Service > Gorgias > Shopify Less than 6 Months
Customer Support > Chat Support > Email Support> Data Entry> Short Term Rental> Property Management 5-10 Years
Human Resources > HR Management > Administrative Works > Operations Management 10+ Years
*Administrative Support - 10+ Years
Digital Marketing 2-5 Years
Training & Development 5-10 Years
Database Management 5-10 Years
Social Media Coordination 2-5 Years

Experience highlights

Digital Marketing Coordinator
The IMBing Brand · August/2024 – /
Optimized digital presence through site redesign and marketing strategy, achieving 7,533 unique visitors and 55% session growth. Coordinated creative teams, ensured compliance, aligned campaigns across digital platforms.
Manager
8990 Housing Development Corporation · September/2017 – Present
Directed branch operations, met sales and loan processing targets. Surpassed unit targets three quarters ahead, achieved 100% unit sales early. Managed client relations, billing, and supervised Unit Managers.
Listing/Leasing Coordinator
Fine & Country Real Estate Broker · August/2013 – Present
Managed end-to-end leasing processes, tenant communication, legal compliance. Drafted lease agreements per Dubai regulations. Coordinated inspections, reformed compliance policies, supervised agents.
Clients Relations Officer I
Key One Properties · October/2010 – Present
Assisted with commercial and residential property administration. Liaised between owners and tenants, established rental rates, negotiated leases, prepared reports, maintained office files.
Housekeeping Mall Supervisor
Robinsons Land Corporation · October/2009 – Present
Oversaw janitorial staff maintaining cleanliness and safety standards. Enforced mall policies, coordinated with departments, prepared operational reports, managed emergency response.
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