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Jim M.

IT Helpdesk

Verified
$18/hr

Outline

Looking for Full-Time work (8 hours/day) at $18/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

With 5+ years of experience in troubleshooting, testing, and implementing electronic system for industrial and consumer application.

Skills & Experience

Skills

Communication Skills Less than 6 Months
Troubleshooting of pc, troubleshooting of software issue (parking system). 5-10 Years
teamwork, multitasking, problem solving, adaptability, communication skills and work knowledge 5-10 Years
IT Support / Helpdesk skills, Ticketing system, Microsoft Office Tools, Basic Programming 5-10 Years
IT Operations and Support 5-10 Years
Technical Support Engineer / Biomedical Technician 2-5 Years
Marketing > CRM > Microsoft Dynamics 365 1-2 Years
Ticketing System , Remote Access , VoIP, Cisco 5-10 Years
MS Office, Microsoft Office 365, Emails, Spreadsheets, Presentations/Slideshows 2-5 Years

Experience highlights

IT-Service Desk/ Helpdesk
BDO · June/2020 – /
Field Service Engineer
Robustan Inc · May/2015 – Present
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