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Mischelle C.

Email Support Representative

Verified
$30/hr

Outline

Looking for Full-Time work (8 hours/day) at $30/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

A motivated, responsible, and hardworking individual with a positive attitude and willingness to learn. Able to work independently or as part of a team, adapt to new environments, and handle tasks efficiently. Possesses good communication, organizational, and problem-solving skills, with a strong commitment to delivering quality work and contributing to the success of the company. Eager to gain new experiences, develop professional skills, and grow within a reputable organization.

Skills & Experience

Skills

E-Commerce > Amazon > Inventory Management 2-5 Years
Customer Support >Active Listening >Effective Communication >Problem-Solving >Empathy >Product Knowledge 2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing 2-5 Years
Office and Administration > Data Entry > Encoding > Troubleshooting 2-5 Years
Customer Support > Chat Support >Technical Support 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support Less than 6 Months
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
Customer Service>Sales 2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management Less than 6 Months

Experience highlights

Email Specialist
IBEX Bohol · September/2024 – /
Customer Service Representative
Inspiro Relia, Inc. · March/2023 – Present
Assisted customers with technical concerns, troubleshooting issues, account inquiries, and payment transactions. Provided guidance and resolved billing concerns.
Sales Clerk
My Home Depot · April/2023 – Present
Top Agent of the Month. Maintained product displays, organized merchandise, and ensured positive customer shopping experience.
Customer Service Representative
Inspiro Relia, Inc. · February/2022 – Present
Processed customer orders, checked item availability, provided updates. Assisted with technical concerns and payment transactions.
Customer Service Representative
Inspiro Relia, Inc. · December/2021 – Present
Assisted customers with inquiries and product information. Maintained displays and organized merchandise for positive shopping experience.
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