Skills
CRM management
1-2 Years
Production
2-5 Years
Market Research
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
Less than 6 Months
Payroll Processing
1-2 Years
Client Relations
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Software Engineering
2-5 Years
Business Operations
1-2 Years
HR ADMINISTRATION
1-2 Years
Billing & Financial Operations
2-5 Years
Application troubleshooting
2-5 Years
Experience highlights
Custom Software Engineer Analyst (B2B Tier 1.5)
Global Professional services
·
January/2023
–
/
Award-winning Software Engineer Analyst with 3+ years B2B production support, L2/L3 application troubleshooting, and automated governance expertise. Managed high-priority incidents and executed release-readiness workflows.
Assistant Secretary
Private Enterprise
·
January/2022
–
Present
Managed CRM and client databases with 100% accuracy. Executed financial operations, receivables collection, HR functions, payroll processing, and executive support for multi-unit business operations.
