Skills
Fast learner , responsible, independent ,can do multitasking
2-5 Years
Maintaining Data Confidentiality
1-2 Years
Email & Live Chat Support
6 Months to 1 Year
Salesforce (CRM)
1-2 Years
Attention to detail — making sure my work is accurate, free of errors, and maintaining high quality at all times.
1-2 Years
Data Entry - Encoding
1-2 Years
5-10 Years
Chat support
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
5-10 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
CRM > Salesforce
5-10 Years
Basic Graphic Design>Canva
2-5 Years
BACK OFFICE OPERATIONS
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Experience highlights
LiveChat Support Representative
KZ Group, Inc.
·
February/2025
–
Present
Handled customer inquiries through live chat providing timely professional support. Verified customer accounts, transactions, deposits, and withdrawals using backend systems.
Online Digital Product Seller
Freelancer
·
January/2021
–
/
Created and edited digital products using Canva including kids' learning materials, tracing pads, invitations, and name tags. Managed online orders, promoted products, and ensured customer satisfaction.
Back Office Representative - T-Mobile Account
iQor Philippines
·
August/2017
–
Present
Re-keyed customer data into Salesforce maintaining data security. Processed account updates and online order verification while meeting strict time and accuracy requirements.
