Skills
Point of Sale (POS) System Management
2-5 Years
Troubleshooting, Hardware & Software Installation/Configuration
2-5 Years
Computer Repair & Upgrades
5-10 Years
Support & Helpdesk: Technical Support, Helpdesk Services, Troubleshooting
2-5 Years
Google Workspace
1-2 Years
Microsoft 365
1-2 Years
Networking & Infrastructure: Network Setup, Installation of Network Devices, Cabling
2-5 Years
E-commerce & Web: E-commerce Website Management (WordPress, WooCommerce, Paymongo)
1-2 Years
Experience highlights
E-commerce and IT Support Specialist
University of San Agustin
·
February/2022
–
/
Managed IT/POS infrastructure (UTAK, Qashier, hardware/software) & e-commerce (WordPress). Handled security (CCTV), vendor relations, and sales reporting.
IT Technical Assistant
University of San Agustin
·
June/2021
–
Present
Managed and secured all campus IT infrastructure, encompassing endpoint systems (hardware/software), core operations (servers, email, security), and technical inventory, to ensure optimal functionality aligned with institutional objectives.
Assistant Technical Director
Core Global Online Services Inc.
·
September/2019
–
Present
Managed core IT infrastructure (servers, OS, security, email, all endpoints) to ensure system stability, coordinated with all external vendors (maintenance/connectivity), and oversaw technical floor operations by providing specialized real-time support for online English teachers.
IT Assistant
Super Value Inc. (SM Supermarket)
·
January/2018
–
Present
Spearheaded regional IT operations across 18 branches (Panay and Negros), managing all mission-critical infrastructure, high-volume ticketing (POS configuration/onboarding), and proactive preventive maintenance to ensure consistent business continuity.
