General Virtual Assistant | Administrative Support Specialist | Data Entry and Communications Assist

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$6/hr

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Outline

Looking for Freelance work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Support pro with heart, hustle, and sharp attention.

Skills & Experience

Skills

Inbox & Calendar Management 2-5 Years

Administrative Assistance Skills 2-5 Years

Data Entry & File Organization 2-5 Years

Customer Service & Multichannel Support 2-5 Years

CRM & Digital Platform Proficiency 1-2 Years

Experience highlights

Instructional Support Associate

Khan Academy Philippines · July/2024 – Present

• Handled student and teachers concerns in real-time across chat, email, and live webinars.
• Troubleshot technical issues on virtual learning platforms.
• Aligned responses with brand voice and service goals.
• Resolved learner concerns quickly while escalating complex issues to platform leads.
• Ensured detailed documentation of support interactions per platform protocols.
• Maintained focus during high-volume support periods and adapted to frequent platform updates.

Administrative Assistant

BEPZ Multinational School Inc. · January/2021 – Present

• Provided direct administrative support to the principal and instructional team
• Created, edited, and organized self-learning modules and instructional materials
• Managed digital records of student participation and performance using Google Sheets
• Scheduled and coordinated mentoring sessions, meetings, and academic activities
• Maintained organized folders for modules, forms, and correspondence via Google Drive
• Responded promptly to inquiries from students

Academic Assistant

Freelance · January/2019 – Present

• Provided academic support in English grammar, literature analysis, and writing structure.
• Delivered high-quality proofreading, layout design, and research writing guidance.
• Supported students’ academic development through personalized digital assistance.

Cashier

Rica and Rhodessa's School Supplies · April/2015 – Present

• Handled POS systems, daily cash reports, and customer inquiries during peak season.
• Assisted customers in selecting supplies, answering inquiries, and resolving issues promptly.
• Maintained inventory organization, price tagging, and store cleanliness with a customer-focused approach.

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