Skills
Training
2-5 Years
Accounting > Investment Accounting > Strategic Planning
2-5 Years
Coaching
2-5 Years
Team Leadership
2-5 Years
Sales Training
5-10 Years
Customer Relationship Management
5-10 Years
- Customer Service
5-10 Years
- CRM Management - Database Maintenance - Customer Relations - Sales Analytics - Account Management - Time Management - Market Research - Problem Solving - Calendar Management - Travel Management
2-5 Years
Performance Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Customer Communication
5-10 Years
Experience highlights
Technical & Sales Rep
Asurion
·
May/2026
–
Present
Prioritized customer-centric approach in resolving issues. Achieved sales quota while maintaining integrity and 100% quality compliance.
Sales Trainer
TDCX
·
June/2024
–
Present
Collaborated with sales leadership on training objectives. Developed and delivered sales training programs. Mentored junior trainers on best practices.
Sales Trainer
Fusion BPO
·
February/2021
–
Present
Facilitated training for 30+ waves of new hires. Designed refresher programs improving knowledge retention. Assessed training needs through evaluations.
CSR/TSR
Amazon Operations Service
·
July/2018
–
Present
CSR/Sales Rep
WIPRO BPO
·
September/2016
–
Present
