Collections Specialist/Amazon Product Product Researcher/AI Video Specialist

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I'm a collections and customer service professional with over 7 years of experience recovering personal loans, auto loans, mortgages, and credit card accounts for Philippine banks — including hardcore delinquent and pre-recovery portfolios. I'm skilled at multi-channel follow-up (calls, email, SMS), negotiating payment commitments, and closing out settled accounts, with a track record of reducing days-to-pay through consistent, proactive outreach.

Alongside collections, I bring hands-on experience as an Amazon Virtual Assistant — product research, data analysis, and inventory management using tools like Keepa and Seller Amp. I'm also certified in AI-assisted video content creation, using CapCut, ElevenLabs, and Flow AI to produce UGC-style videos.

Skills & Experience

Skills

Negotation , Process of Payment , Disputes, Collect oberdue 5-10 Years

~Data Entry 10+ Years

Google Workspace 2-5 Years

ElevenLabs Less than 6 Months

E-Commerce > Amazon > Keepa 6 Months to 1 Year

Compliance 5-10 Years

Capcut - Video Editing Less than 6 Months

Account Reconciliation 5-10 Years

E-Commerce > Amazon > Keepa,Selleramp, Flipme, Google Sheet 6 Months to 1 Year

Multi-Channel Communication 10+ Years

Accounting 5-10 Years

E-Commerce > Amazon > Product Research Less than 6 Months

Amazon FBA Less than 6 Months

Experience highlights

Amazon Virtual Assistant

Fast Track FBA · January/2024 – /

Managed product research, data entry, and inventory tracking. Performed account reconciliation and maintained accurate records across multiple categories.

Accounting Manager

JRN Security Agency · January/2022 – Present

Oversaw accounting and administrative operations including receivables monitoring and financial reconciliation. Coordinated with teams to resolve billing discrepancies and ensure compliance.

Collections Assistant

Philippine Savings Bank · January/2009 – Present

Handled end-to-end collections for personal loans, auto loans, and mortgage accounts using phone, email, and SMS. Negotiated payment terms and consistently met monthly targets.

Collections Officer (Credit Cards)

AIG Phil-Am Savings Bank · January/2008 – Present

Conducted collections for Visa, Mastercard, and Dolce Vita Card portfolios through multi-channel outreach. Negotiated repayment schedules reducing delinquency rates.

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