Virtual Assistant

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly organized and results-driven Operations Analyst with
expertise in Amazon reimbursement processes and virtual
assistance. Skilled in auditing transactions, resolving
discrepancies, and streamlining reimbursement workflows to
recover lost funds efficiently. Experienced in providing virtual
assistance, including managing schedules, handling customer
inquiries, and performing administrative tasks to support
business growth. Committed to delivering exceptional accuracy, efficiency, and value in fast-paced, dynamic environments.

Skills & Experience

Skills

Design > Adobe > Photoshop 1-2 Years

Office and Administration > Data Entry > Encoding 10+ Years

Office and Administration > Google Sheets 2-5 Years

Basic SEO, Virtual Assistant 1-2 Years

Amazon FBA Seller Central & Vendor Central Management 2-5 Years

Experience highlights

Documentation Supervisor/Operations Analyst

Evo Tech Software Solutions Inc. · April/2022 – Present

Developed and enforced documentation standards to ensure clarity and consistency. Trained and supported team
members on tools and processes, improving overall efficiency. Optimized workflows through process improvements.
Gained expertise in Amazon’s reimbursement policies, accurately processed claims, and ensured timely resolution
through proactive follow-ups.

Virtual Assistant

Beyondsoft Global Business Group · February/2021 – Present

Managed job postings across platforms like LinkedIn & Upwork to attract qualified candidates. Utilized LinkedIn's
advanced search to source talent based on specific criteria. Reviewed resumes and cover letters for alignment with job
requirements, and handled candidate inquiries to maintain timely and professional communication.

Data Entry

Phillips Memorial Hospital · May/2019 – Present

Encoded patient medications and maintained accurate pharmacy records. Prepared routine reports, managed
inventory levels, and ensured data accuracy and proper documentation. Updated pharmacy systems and supported
inventory control in hospital settings

Management Information System Analyst

LCG Group of Companies · October/2013 – Present

Monitored IT inventory, supported installations and system updates, and provided technical assistance for MIS
applications. Generated reports, tracked team performance, and created dashboards to visualize KPIs and trends

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