Skills
Office and Administration > Data Entry
5-10 Years
Office and Administration > Email Management
5-10 Years
Office and Administration > Analytical
10+ Years
Design > Graphic Design
6 Months to 1 Year
Marketing > Content Creation > Proofreading
1-2 Years
Office and Administration > Calendar Management
1-2 Years
Office and Administration > Calendar Management > Scheduling
1-2 Years
Office and Administration > Data Analytics
5-10 Years
Office and Administration > Microsoft Excel
5-10 Years
Software > Software QA Testing > Regression Testing
5-10 Years
Video Editing
Less than 6 Months
Manual Testing
5-10 Years
Experience highlights
Quality Test Analyst
Reed Elsevier Shared Services Philippines
·
July/2019
–
/
Quality Test Analyst at LexisNexis Risk Solutions with 5+ years of experience in insurance data, manual testing, and admin support. Skilled in Excel, QA workflows, and organizing data for compliance and accurate implementation.
Customer Service Representative
Inspiro
·
November/2017
–
Present
Delivered fast, empathetic, and high-quality email support that improved first-contact resolution and reduced repeat inquiries. Helped streamline workflows, resolve complex issues accurately, and contributed to team efficiency through clear communication and process feedback.