Senior Customer Representative

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Customer care professional and SME with 10 years of experience in financial banking,

Skills & Experience

Skills

Customer servive, sales , english communication and conversation 10+ Years

Experience highlights

Customer Care Professional

American Express international Inc. · November/2018 – Present

Responsibilities and Duties
• Cross-trained (Covid-19) Financial Debt Relief program - October 2020
o Responsible for reviewing customer’s eligibility to enroll in the debt relief program
o Check factors for qualification for short term or long term debt relief options
o Communication of the benefits, program requirements and program limitations
• Responsible for assisting customers process requests for business and consumer accounts
• Responsible for offering and suggesting products

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