Virtual Assistant | Operations & Executive Support

Verified

$6/hr

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Outline

Looking for Part-Time work (3 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

I help busy business owners and small teams stay organized through reliable administrative, virtual assistance, and operations support.

With a background in Information Technology and experience supporting day-to-day business operations, I can help keep tasks organized, records updated, and workflows running smoothly.

Here's how I can help:

Administrative Support: Email management, data entry, document preparation, file organization, and online research.
Operations Support: Task tracking, scheduling, spreadsheet updates, process documentation, and SOP maintenance.
Client Support: Email communication, customer follow-ups, appointment coordination, and record keeping.
Business Support: Basic reporting, Google Sheets and Excel updates, and administrative coordination.

I am organized, detail-oriented, comfortable working independently, and committed to delivering accurate, dependable work.

Skills & Experience

Skills

Chat support 2-5 Years

- Customer Service 10+ Years

Administrative & Virtual Assistance 5-10 Years

Chat & Email Support 5-10 Years

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 5-10 Years

CRM management 5-10 Years

Spreadsheet Management 5-10 Years

Cost Estimate > Microsoft Excel 5-10 Years

Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 2-5 Years

Calendar Management > Scheduling 2-5 Years

Report Preparation 5-10 Years

Accounting > Invoicing 2-5 Years

Data entry & database management 5-10 Years

Accounting > Accounts Receivable > Accounts Payable > Inventory > Collection > Payroll 2-5 Years

Recruitment & Onboarding Support 2-5 Years

Experience highlights

Admin Assistant

Cleaning Excellence Pty Ltd · February/2024 – /

Manage administrative and operational tasks including scheduling coordination, CRM maintenance, invoicing, payroll support, recruitment assistance, and staff communication.

Customer Service Representative

Bulletproof Zone · February/2022 – Present

Handled customer enquiries via email and support channels, investigated complaints, provided order status updates, and managed professional communication with international customers.

Customer Service Representative - DoorDash

TaskUs · June/2019 – Present

Provided chat support for DoorDash order issues, contacted restaurant partners for complaint investigation, and arranged customer compensation per procedures.

Verification Specialist

Sterling Talent Solutions · October/2017 – Present

Conducted background checks by contacting employers, schools, and references. Verified applicant information accuracy for clients.

Consultant – Telstra Wireline

Telstra – Convergys · February/2016 – Present

Handled inbound customer calls about faulty telephone lines, provided basic troubleshooting, and arranged technician appointments.

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