IT Staff

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I have a background in Information Technology and experience providing technical support, troubleshooting hardware and software issues, managing systems, and assisting with IT-related tasks.

I am eager to apply my skills and experience to your team while continuing to learn and develop professionally. I am a hardworking, responsible, keen to details and adaptable individual who is willing to take on new challenges.

I have created a website for my company and have a template. I am currently learning Deep excel functions.

Skills & Experience

Skills

Problem -Solving Skills 1-2 Years

Hard Skills (Technical) 1-2 Years

Excel & Google Sheets 1-2 Years

Management Less than 6 Months

Networking Less than 6 Months

Microsoft Powerpoint 1-2 Years

Service Management 2-5 Years

Customer Support > Chat Support > Email 2-5 Years

~Data Entry 1-2 Years

Cost Estimate > Microsoft Excel 2-5 Years

Graphics editing 1-2 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Accurate and fast typing Online research & report creation Spreadsheet management (Excel, Google Sheets) 2-5 Years

Design > Canva Graphic Design > Video Editing 1-2 Years

Computer Troubleshooting & Diagnostics 2-5 Years

Experience highlights

IT Staff

Regent Business Process Inc. · May/2024 – /

Windows Server Management, Technical Support, Networking (TCP/IP, DNS, DHCP, VPNs, firewalls), Hardware & device management, Troubleshooting & diagnostics, Report Creation

Customer Service Representative

Teleperformance ITpark · June/2022 – Present

Report creation, technical request handling, service manager and client support, email follow-up and monitoring, ticket validation. Top Agent recognition 3 times.

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