Virtual Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

A reliable, detail-oriented Virtual Assistant who delivers accurate, efficient customer support and administrative assistance with professionalism.

Skills & Experience

Skills

Multitasking, Time management,Active listener 1-2 Years

Design > Graphic Design > Canva Less than 6 Months

Data Entry 6 Months to 1 Year

Good communication, problem solving, attention to detail, and resourefulness. 1-2 Years

Customer Support > Chat Support> Customer Support Inbound and Outbound 6 Months to 1 Year

MS Office & Google Workspace Less than 6 Months

Experience highlights

Customer Advisor I & Chat Support

Concentrix · June/2024 – Present

* I should be from June 2024 to November 2025

- Handled inbound calls for service activation and technical support, clearly explaining charges to customers and accurately processing payments.
- Provided real-time chat support to multiple customers simultaneously, delivering clear, well-written responses to ensure efficient issue resolution.

Accounting Staff and Social Media Manager

ES Realty Management · February/2024 – Present

* It should be from February 2025 to April 2025

- Ensured financial consistency between Excel files and paper records by identifying and correcting discrepancies.
Processed employee payroll accurately and on schedule.
Managed the company’s social media accounts and created promotional posters and graphics using Canva to support sales efforts.

Customer Service Representative & HR Operations Representative

TechMahindra · August/2023 – Present

- Assisted customers with product inquiries and availability, order placement and tracking, returns, refunds, and billing concerns.
- Accurately documented customer interactions and case updates using Salesforce.
- Supported company employees with tax documentation by providing clear instructions on document retrieval and explaining tax deductions and computations.

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