Outline
Looking for Freelance work (34 hours/day) at $8/hour
Bachelor's Degree
English proficiency Native
Professional Summary
I help digital marketing agencies and home service businesses automate their CRM accounts, like GoHighLevel, so no lead slips through the cracks, and every client gets a seamless experience from first contact to completed job. With hands-on experience in workflows, pipelines, funnels, automations, SMS/email campaigns, and CRM management, I handle the backend operations so you can focus on growing your business.
What makes me different: I've worked inside a real home service business. As a Sales Closer and Inside Sales Rep for a pest control company in Southern California, I handled inbound and outbound calls, managed CRM records using PestPac, scheduled appointments, coordinated with field technicians, and closed deals — using the same tools your clients use every day. I understand the industry, not just the software.
Skills & Experience
Skills
Experience highlights
• Supported with data validation and a few other important daily tasks such as speed-to-lead audit and general admin tasks.
• Maintained up-to-date client records and pipelines within GoHighLevel (GHL)
• Managed contacts and updated them to the latest opportunity.
• Message sales closers to update the stages of their leads/contacts.
VA and Coordinator for Craftman Concrete under Concinnity Digital
-Answer inbound calls and return missed calls
-Respond to customer texts/emails
-Schedule estimates and jobs
-Dispatch technicians and confirm arrival times
-Collect photos/details from customers
-Update Jobber and GoHighLevel
-Follow up on open estimates
-Follow up on unpaid invoices
-Request reviews after completed jobs
-Track receipts, job photos, and daily updates from technicians
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