Virtual assistant / Customer Service Representative

Verified

$7/hr

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Outline

Looking for Part-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Highly motivated with a academic background in computer technology and experience customer service for more than 8 years.

Skills & Experience

Skills

Customer Service Representative > Communication > Typing skills > Computer Literate > Adaptability 5-10 Years

Experience highlights

Customer Service Representative (Tier 2)

ECE Contact Center Outsourcing · December/2018 – Present

I am a chat support here as Tier 2. Tier 2 means upgraded LOB of an normal agent. Great experience in customer service representative for 8 years. Solving problems and making sure that customers has a good experience with our company. Getting many customer satisfactions as I am still one of the top performers in the industry. I am reliable and passionate with my work.

Customer Representative

PEAK OUTSOURCING · August/2017 – Present

I am a customer representative that deals with connecting customer with legal concerns since our office is a Law Firm more in gathering information to fits the customer concerns to the correct Law Firm. I have great customer service skill since I am one of the top agents here when I was working.

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