OPERATIONS & DOCUMENTATION VA

Verified

$4/hr

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Outline

Looking for Freelance work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a reliable and detail-oriented Virtual Assistant with a strong background in documentation and operations support.

Skills & Experience

Skills

Office and Administration > Operation Management 5-10 Years

Project Management > Process Improvement 5-10 Years

Office and Administration > Documentation, 2-5 Years

Customer Services Support & Communication, Data Entry & Reporting. 2-5 Years

Experience highlights

Store Manager

Mikays Wet and Dry Goods · November/2024 – /

Lead daily store operations, ensuring achievement of sales targets and operational efficiency .Supervise staff, assign
tasks, and monitor performance to maintain productivity .Reduced overstocking by 50% through effective inventory
control and supplier coordination. Maintain store presentation and merchandising standards to enhance customer
experience .Handle escalated customer concerns and ensure service excellence

Facebook Live Seller

Self Employed · May/2021 – Present

Achieved 200% increase in engagement through strategic live selling and customer interaction • Managed end-to-end
sales cycle: product presentation, order processing, and fulfillment • Strengthened customer relationships, resulting in
repeat buyers and increased sales

Quality Control Assurance Leader

EPSON Philippines · March/2015 – Present

Supervised teams to
ensure adherence to quality standards and operational procedures • Led process improvements to enhance
efficiency and reduce errors
• Prepared reports and monitored performance metrics

CBMS Enumerator

Philippine Statistics Authority · August/2004 – Present

Performed structured, face-to-face interviews with individuals from varied backgrounds, capturing and recording data with precision and sensitivity. Maintained well-organized documentation aligned with PSA guidelines to ensure data accuracy and reliability. Demonstrated strong attention to detail and time management under strict deadlines

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