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Mary Joyce G.

General Virtual Assistant

Verified
$5/hr

Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Experienced in customer service, data encoding, email support, and cashiering. Skilled in communication, computer operations, record management, and problem-solving. A hardworking, detail-oriented, and fast learner committed to accuracy and efficiency.

Skills & Experience

Skills

Sales & Appointment Setting 1-2 Years
Customer Service Representative Less than 6 Months
Data & Research Gathering 5-10 Years
Admin & Office Support 2-5 Years
AI & Automation Tools (ChatGPT) 6 Months to 1 Year
Leadership 1-2 Years
Computer Literacy 2-5 Years
Data Encoding 2-5 Years
Document Management 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 1-2 Years
Customer Relationship Management (CRM) Multi-channel Support (Chat/Voice) 2-5 Years

Experience highlights

Data Encoder / Email Support
168 FORMULA CALL CENTER · January/2026 – Present
Encoded client information into data systems. Compiled and uploaded documents, updated trackers, searched and encoded required information.
Customer Service Representative
EMN INTEGRA INC - HATASU EBIKE · November/2017 – Present
Interacted with customers via phone, email, and social media. Assisted with concerns and inquiries, escalated issues to technicians, maintained tracker records.
Cashier
LIANAS SUPERMARKET · March/2017 – Present
Assisted customers with sales transactions including cash, card, gift checks, and other payment methods.
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