Skills
Sales & Appointment Setting
1-2 Years
Customer Service Representative
Less than 6 Months
Data & Research Gathering
5-10 Years
Admin & Office Support
2-5 Years
AI & Automation Tools (ChatGPT)
6 Months to 1 Year
Leadership
1-2 Years
Computer Literacy
2-5 Years
Data Encoding
2-5 Years
Document Management
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
1-2 Years
Customer Relationship Management (CRM) Multi-channel Support (Chat/Voice)
2-5 Years
Experience highlights
Data Encoder / Email Support
168 FORMULA CALL CENTER
·
January/2026
–
Present
Encoded client information into data systems. Compiled and uploaded documents, updated trackers, searched and encoded required information.
Customer Service Representative
EMN INTEGRA INC - HATASU EBIKE
·
November/2017
–
Present
Interacted with customers via phone, email, and social media. Assisted with concerns and inquiries, escalated issues to technicians, maintained tracker records.
Cashier
LIANAS SUPERMARKET
·
March/2017
–
Present
Assisted customers with sales transactions including cash, card, gift checks, and other payment methods.