Customer Service Presentative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi, I'm Aniza Sahiron. I am a Customer Service Representative with 4 years of experience delivering high-quality, empathetic support to global customers. I specialize in resolving complex inquiries, managing customer accounts, and maintaining high satisfaction scores across email, chat, and phone channels.

I am highly organized, work efficiently under pressure, and quickly adapt to new software and workflows. I am looking for long-term remote opportunities where I can bring my communication skills and reliability to help your business scale smoothly.

Skills & Experience

Skills

Customer Service Representative 2-5 Years

2-5 Years

Conflict Resolution 2-5 Years

Database administration 1-2 Years

Website Design 1-2 Years

Customer Retention 2-5 Years

- Customer Service 2-5 Years

escalation handling 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

CRM & Tools 2-5 Years

Experience highlights

Customer Service & Technical Support Representative

Teleperformance · August/2022 – Present

Resolved complex technical inquiries and managed high-volume communication channels via Avaya. Identified cross-selling opportunities and hit sales targets. Built logic for streamlined ad-serving platform and supported educational institutions with Blackboard.

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