Skills
Customer Support > Sales Support
5-10 Years
Experience highlights
Customer Service & Administrative Support
Premier Fitness
·
November/2024
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Present
Provided frontline support by handling inbound calls, responding to customer inquiries and providing timely service updates.
Appointment Setter
Barbizon Modeling and Acting Centers
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February/2024
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Present
•Conducted pre-call research to personalize interactions and improve appointment success rates.
•Achieved monthly targets by securing a consistent number of quality appointments.
•Scheduled appointments for sales representatives, maximizing their time and enhancing productivity.
Telemarketing Sales Representative
FindaTopDoc
·
October/2021
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Present
•Contacted doctors nationwide to offer Top Doctor plaques recognizing their professional excellence.
•Promoted premium profiles designed to showcase doctors’ achievements, expertise, and leadership within their specialty.
•Explained the benefits of recognition awards and premium listings to increase participation.
Real Estate VA Real Estate VA
1st Tryon Group LLC
·
April/2020
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Present
•Spoke with potential property sellers to build rapport and assess interest.
•Collected key information about properties to support sales and acquisition decisions.
•Qualified leads by identifying motivation, property details, and seller timelines.
Social Media Intern
Acadium Internship
·
August/2019
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Present
•Managed social media accounts by creating and publishing engaging image ads and video content tailored to the client’s brand.
•Utilized Hootsuite to schedule and manage social media posts across multiple platforms.
•Tracked tasks, deadlines, and project progress using Trello for organized and efficient workflow management.
•Designed eye-catching visuals using Canva and other graphic design tools.
•Created short-form video clips using Vidnami Pro to enhance social media engagement.