Ecommerce Operations Specialist

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi! I'm an experienced E-commerce Virtual Assistant and Customer Support Specialist with 5+ years of experience helping online businesses manage daily operations.

I've worked with Shopify, Walmart, Amazon, eBay, Shopee, Lazada, and TikTok Shop. My skills include product research, product listings, order fulfillment, inventory monitoring, customer support, returns, refunds, and supplier coordination.

I also have experience working with 3PL providers, managing shipping concerns, and using tools like Cin7 Core and Google Sheets.

I'm detail-oriented, reliable, organized, and a fast learner. I enjoy solving problems, improving workflows, and making sure tasks are completed accurately and on time.

I'm looking for a stable, long-term remote opportunity where I can contribute my skills, take on new responsibilities, and grow with the company. If you're looking for someone dependable who can work independently and genuinely cares about your business, I'd love to work with you!

Skills & Experience

Skills

Customer Support > Ecommerce > Ebay 2-5 Years

Customer Support > Ecommerce > Shopify > Dropshipping 2-5 Years

Customer 5-10 Years

E-Commerce > Amazon > Product Research 5-10 Years

E-Commerce > Amazon > Inventory Management 2-5 Years

Coordination 2-5 Years

Shopify Store Management 5-10 Years

Order Processing & Fulfillment 5-10 Years

E-Commerce Management > Product Listing 5-10 Years

Return and Refund Handling 5-10 Years

Marketing > Graphic Design > Reels Editor > Social Media Management > Meta Business Suite > Facebook > Instagram > Tiktok 1-2 Years

Amazon Store Management 2-5 Years

Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 2-5 Years

Experience highlights

Ecommerce Operations Assistant

BPA Buyers Club Clients · January/2025 – /

Support ecommerce entrepreneurs in launching and managing Shopify and Walmart stores. Conduct product research, optimize listings with SEO, monitor store performance, and handle order tracking and operations.

Walmart, Amazon, & Shopify Store Manager

Brittany Shores LLC · October/2023 – Present

Research and dropship products across Walmart, Shopify, and Amazon. Upload products, organize digital workflows, monitor orders, and resolve customer complaints including returns and refunds.

Fulfillment Executive

Sterra Tech Pte Ltd · March/2023 – Present

Managed order fulfillment and coordinated shipments with 3PL partners using Cin7 Core IMS/OMS. Processed orders from Shopee, Lazada, and TikTok. Coordinated installations, repairs, and handled service requests.

Shopify Assistant

Next Corner Market LLC & BAYL Grp Inc. · March/2020 – Present

Uploaded and optimized product listings with SEO. Maintained pricing and inventory accuracy. Processed orders, managed customer service tickets, and handled returns and chargebacks.

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