Outline
Looking for Full-Time work (8 hours/day) at $5/hour
Bachelor's Degree
English proficiency Conversational
Professional Summary
I have a strong background in customer service and technical support from my experience in the BPO industry. I worked as a Customer Service Representative for a US banking account, where I handled account verification, assisted customers with bank-related concerns, made minor account updates upon request, and provided first-level support while ensuring excellent customer service.
I also worked as a Technical Support Representative for an Australian internet service provider, helping customers troubleshoot internet connectivity issues. These roles strengthened my communication, problem-solving, and customer service skills.
i am TEFL Certified. I'm comfortable communicating with different types of customers and explaining information in a clear and friendly way. I'm also organized and dependable. I enjoy helping people and i make sure that the customers receive the support they need from beginning to end.
Skills & Experience
Skills
Experience highlights
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