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Irene Jill Y.

CSR/Admin

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over 7 years of experience across communication, administrative support, and client-facing roles, I’ve developed a strong foundation in building relationships, managing operations, and supporting businesses efficiently.
For the past 4 years, I’ve worked as an OnlyFans chatter, where I specialized in high-engagement conversations, customer retention, and consistent content messaging. This role sharpened my communication, sales, and customer service skills. Before that, I spent 2 years as a Head Receptionist at a startup dental clinic. I handled front-desk operations, appointment scheduling, and client relations, ensuring smooth daily operations and an excellent patient experience.
I also worked as an HR Generalist for 1 year and 2 months, supporting recruitment, employee engagement, and internal communications. This role strengthened my organizational skills and attention to detail.

Skills & Experience

Skills

Recruitment 1-2 Years
Communication 5-10 Years
Customer engagement 2-5 Years
~Data Entry 2-5 Years
- Customer Service 5-10 Years
Microsoft Teams 2-5 Years
Basic Graphic Design>Canva Less than 6 Months
• Time Management 5-10 Years
Marketing > Social Media Management > Social Media Engagement 1-2 Years
HR ADMINISTRATION 1-2 Years
Accounting > Accounts Payable > Accounts Receivable > Billing 1-2 Years
Google Workspace 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 2-5 Years
- Zoom 2-5 Years
• Live Chat Support 2-5 Years

Experience highlights

Customer Service Representative
Awesome Os · June/2022 – Present
Managed large volumes of inbound and outbound communication. Troubleshot complaints, processed returns, tracked orders. Drove revenue through cross-selling and upselling.
Live Chat Support/OF Qualifier Chatter
Delta Media Inc · March/2021 – Present
Promoted and sold products/services. Assisted customers through live chat and email. Responded to customer inquiries promptly and resolved account and service-related concerns.
HR Generalist
Philippine Oppo Mobile Technology Inc · September/2019 – Present
Managed end-to-end recruitment pipelines. Processed documentation and guided new hires. Tracked employee attendance, managed schedules, and timekeeping.
Head Receptionist
Altabeeb Dental Centre · April/2017 – Present
Greeted patients, managed check-in/check-out workflows. Answered inquiries via phone and in person. Maintained patient records, coordinated with staff, assisted with insurance claims and billing.
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