Skills
Recruitment
1-2 Years
Communication
5-10 Years
Customer engagement
2-5 Years
~Data Entry
2-5 Years
- Customer Service
5-10 Years
Microsoft Teams
2-5 Years
Basic Graphic Design>Canva
Less than 6 Months
• Time Management
5-10 Years
Marketing > Social Media Management > Social Media Engagement
1-2 Years
HR ADMINISTRATION
1-2 Years
Accounting > Accounts Payable > Accounts Receivable > Billing
1-2 Years
Google Workspace
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
- Zoom
2-5 Years
• Live Chat Support
2-5 Years
Experience highlights
Customer Service Representative
Awesome Os
·
June/2022
–
Present
Managed large volumes of inbound and outbound communication. Troubleshot complaints, processed returns, tracked orders. Drove revenue through cross-selling and upselling.
Live Chat Support/OF Qualifier Chatter
Delta Media Inc
·
March/2021
–
Present
Promoted and sold products/services. Assisted customers through live chat and email. Responded to customer inquiries promptly and resolved account and service-related concerns.
HR Generalist
Philippine Oppo Mobile Technology Inc
·
September/2019
–
Present
Managed end-to-end recruitment pipelines. Processed documentation and guided new hires. Tracked employee attendance, managed schedules, and timekeeping.
Head Receptionist
Altabeeb Dental Centre
·
April/2017
–
Present
Greeted patients, managed check-in/check-out workflows. Answered inquiries via phone and in person. Maintained patient records, coordinated with staff, assisted with insurance claims and billing.