Appointment setter, Virtual Assistance, Medical Admin

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and dependable with over 5 years of experience in healthcare, customer service, medical
records management, appointment setting, and financial account support. Experienced in coordinating
medical records with insurance providers, healthcare facilities, and hospitals; supporting large-scale records
retrieval projectsscheduling customer appointments and handling sensitive patient and financial
information. Skilled in data entry, documentation, administrative support, customer communication, followups, and record management. Adaptable, organized, eager to learn, and committed to providing accurate,
efficient, and professional virtual support.

Skills & Experience

Skills

5-10 Years

Medical Records Management 5-10 Years

Record Management 5-10 Years

Financial Account Support 2-5 Years

- Customer Service 5-10 Years

CRM Systems 2-5 Years

Email & Phone Communication 5-10 Years

Appointment Setting & Scheduling 5-10 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years

Time Management / Multitasking 5-10 Years

Data Entry / Documentation 5-10 Years

Email & Calendar Management – organize inbox, schedule meetings, set reminders, and reply to basic emails 2-5 Years

Experience highlights

Healthcare (Medicare and Commercial) Medical Records

Visaya KPO · April/2023 – Present

Handled confidential patient information per healthcare privacy requirements. Monitored medical record requests for timely completion. Provided professional customer support with sensitive healthcare data. Supported large-scale retrieval project of 5M+ records across US healthcare providers.

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