Virtual Assistant

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

One of my weaknesses is that I tend to overcommit because I want to deliver high-quality results. I’m learning to prioritize better and delegate when

Skills & Experience

Skills

Microsoft Office Suite 2-5 Years

Operational Reporting & Performance Tracking 2-5 Years

Logistics & Customs Brokerage 1-2 Years

CRM & eCommerce Platforms 1-2 Years

Financial Tools 2-5 Years

Experience highlights

Financial Account Specialist

VXI Global Holdings | PayPal (US Market) · June/2024 – Present

Managed disputes, account adjustments, and customer retention; consistently exceeded sales and service targets.

Sales Account Representative

Transcom · June/2024 – Present

● Handled client accounts, resolving issues with efficiency and empathy.
● Engaged in outbound sales, upselling and cross selling services to meet targets.
● Negotiated with customers to close deals and strengthen retention.
● Consistently achieved performance metrics in customer satisfaction and sales.
● Collaborated with colleagues to improve processes and enhance client experience.

Sales Account Representative

VXI Global Holdings AT&T Mobility (US Market) · April/2021 – Present

● Delivered excellent customer support through inbound and outbound calls.
● Assisted clients with inquiries, troubleshooting, and service solutions.
● Promoted products and services, contributing to sales growth.
● Built rapport with customers to ensure satisfaction and loyalty.
● Supported team performance by sharing best practices and mentoring peers.

On-the-Job Training

A-Plus Customs Brokerage · January/2019 – Present

A-Plus Customs Brokerage
Gained practical experience in customs documentation, client support, and logistics processes.

Operations Supervisor

LEV Transport Trade and Service · November/2019 – Present

● Managed import documentation and ensured compliance with customs regulations.
● Monitored shipments and coordinated with logistics partners for timely release.
● Maintained accurate records to support operational efficiency.
● Streamlined processes to reduce delays and improve workflow.

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