Appointment Setter

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I'm a customer-focused professional with experience in customer service, healthcare support, and handling customer inquiries. I'm confident in communicating with people, understanding their needs, and providing clear and helpful information. I'm organized, a good listener, and comfortable building rapport through phone and written communication. I'm eager to bring these skills into an Appointment setter role and help turn conversations into meaningful appointments.

Skills & Experience

Skills

1-2 Years

Administrative Tasks 6 Months to 1 Year

Document Management 6 Months to 1 Year

~Data Entry 1-2 Years

- Customer Service 6 Months to 1 Year

Cash handling 1-2 Years

Record Keeping 2-5 Years

Professional Services > Medical Services > Medical Records 1-2 Years

Experience highlights

Customer Service / Customer Experience Agent

Alorica Teleservices, Inc. · October/2025 – Present

Assisted customers through a voice-based customer service account, providing accurate and professional assistance. Handled customer inquiries, concerns, complaints, and service-related requests.
Provided clear information and appropriate solutions based on company policies and procedures. Handled two different accounts under Healthcare and Food Delivery programs. Documented customer interactions and updated customer information accurately.

Reimbursement Analyst

Intellicare / Asalus Corp. · May/2024 – Present

Processed and reviewed reimbursement requests for patients’ out-of-pocket medical expenses.
Handled reimbursement documents related to consultations, laboratory procedures, and inpatient services.
Reviewed submitted documents to ensure completeness and accuracy.
Verified patient and medical information before processing reimbursement requests.
Coordinated regarding missing or incomplete documents when necessary.
Maintained accurate records and documentation of processed reimbursement requests.

Back Office Specialist

MAXICARE · January/2022 – Present

Processed and reviewed patient documents for outpatient services. Performed data entry, maintained confidentiality, and coordinated with teams on documentation requirements.

Cashier / Pump Girl / Office Staff

R.J. QUIBOD REFILLING STATION CORPORATION · June/2019 – Present

Operated fuel pumps, handled cash transactions, maintained daily sales records, and provided customer service. Performed administrative tasks and ensured smooth station operations.

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