Customer Support and Virtual Assistant

Verified

$5/hr

Outline

Looking for Freelance work (9 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Experienced remote customer support and admin professional with 3+ years in email, chat, and phone support for U.S.-based clients.

Customer Support 1-2 Years

Office & Administration > Customer Service 2-5 Years

Office and Administration > Data Entry 1-2 Years

Customer Service Specialist

iQor · May/2021 – Present

- Worked from home supporting a major U.S. home warranty account.

- Assisted customers with warranty replacements, delivery tracking, and order concerns.

- Communicated clearly via phone and email while using multiple internal systems.

- Balanced full-time work with academic responsibilities, maintaining top performance ratings.

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