Administrative Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I help US‑based companies streamline back office operations by managing orders, logistics, and customer communication while keeping workflows accurate and on time. I deliver excellent customer experiences by resolving inquiries and coordinating shipments, drawing on a background in telecom, healthcare, and e‑commerce. I also keep teams organized through calendar management, email handling, and precise data entry, bringing reliable support across multiple industries including healthcare, finance, and e‑commerce.

Skills & Experience

Skills

Human Resources > Recruiting > Talent Acquisition 1-2 Years

Office and Administration > Quality Assurance 5-10 Years

5-10 Years

Health Insurance Claims Specialist > Insurance Verification 2-5 Years

~Data Entry 5-10 Years

- Customer Service 5-10 Years

CRM > Salesforce 2-5 Years

Ringcentral 1-2 Years

Hubspot 1-2 Years

Basic Graphic Design>Canva 1-2 Years

Customer Support > Insurance > Prior Authorization> Medical Billing 2-5 Years

SEO >WordPress 1-2 Years

Customer Support > Chat Support> Email Support> Shopify>Zendesk 1-2 Years

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 5-10 Years

Experience highlights

Back Office Support/Social Media Marketing Assistant

Central Tent · February/2025 – Present

Managed back office operations including product uploads, order processing, invoicing, and customer support via and RingCentral. Created social media content using Canva and WordPress. Coordinated logistics, scheduling, and maintained organized file systems.

Customer Service Associate

Accenture · February/2024 – Present

Resolved customer complaints via phone, chat, and email for VMO2 telecommunications. Troubleshot network issues, processed orders, investigated discrepancies, and recommended products. Collaborated with inventory and logistics teams.

Senior Process Executive

Cognizant · March/2022 – Present

Coordinated patient referrals and medical authorizations for Medtronic healthcare account. Reviewed medical records, processed online orders, documented in EHRs, and maintained HIPAA compliance. Managed provider and patient communications.

Talent Acquisition Specialist/Recruiter

PSG Global Solutions · August/2021 – Present

Sourced candidates through job boards and ATS systems for CovidClinic. Conducted pre-assessment calls, negotiated offers, and maintained candidate tracking using Excel. Generated daily productivity reports.

Senior Quality Evaluator

Concentrix · May/2019 – Present

Evaluated customer service interactions for Capital One across calls, chats, and emails. Monitored KPIs, provided coaching feedback, facilitated calibration sessions, and prepared quality trend reports for management review.

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