Chat/Email Support

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

High School Diploma

English proficiency Fluent

Professional Summary

Customer Support & Sales Specialist ( with 8 years of BPO experience supporting top clients. Proven track record in live chat, email support, sales conversion, CRM handling (Salesforce, Dynamics 365), and customer satisfaction. Strong communication, problem-solving, and multi-tasking skills. Seeking to contribute to a high-performing service or sales team.

Skills & Experience

Skills

Chat/Email Support 5-10 Years

Experience highlights

Chat Sales Agent

TTEC · August/2022 – Present

• Delivered high-volume sales and service via chat
• Achieved monthly sales quotas and customer satisfaction targets
• Handled product inquiries and order processing

Email & Chat Representative

TTEC · October/2017 – Present

• Delivered live chat sales and support for Consumer and SMB clients
• Handled technical, pre-sales, post-sales, and escalation emails
• Ensured high first-contact resolution and customer satisfaction
• Managed complex cases with attention to detail

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