Social Media Brand Growth Manager | Virtual Assistant | Marketing, Client Relations & Admin Support

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

Hi, my name is Maria Teresa Cortes, and I have over 5 years of experience across eCommerce, real estate property management, and property maintenance. I’ve worked with platforms like Simpro and Service Fusion, as well as CRM tools such as AppFolio, HubSpot, Pipedrive, Contact hidden, and Salesforce. I also have experience in social media management, influencer outreach, appointment setting, technical support, lead generation, video editing, and graphic design. I’ve worked with clients across the US, Canada, Australia, the UK, and parts of Asia. I’m adaptable, detail-oriented, and value teamwork, patience, and problem-solving. In my free time, I enjoy exploring new tools and AI technologies, joining webinars to enhance my skills, and spending time with family, helping others, and staying active in my church ministry.

Skills & Experience

Skills

Maintenance Specialist Property Management Less than 6 Months

Calendar/email mgmt, admin support, task prioritization, cold calling, appt scheduling, CRM, communication, problem-solving, multi-channel support. 2-5 Years

Customer Support > Chat Support > Email > Outbound sales > Inbound sales , Appointment Setting, Calendar Management, General Admin Task 5-10 Years

Social Media Strategist > Video Editor 2-5 Years

Rentals Property Management, Google Workspace proficient, General Admin Task, Customer Support 2-5 Years

Experience highlights

Customer Service Specialist | Administrative Assistant for Real Estate Property Management

Uptown Properties · September/2022 – Present

Provided property management support, including handling queries via
chat, email, and phone, managing move-ins/outs, end-of-management
procedures, ensuring renter’s insurance compliance, processing rental
assistance, drafting leases, monitoring vacancies, coordinating
maintenance, preparing delinquency reports, and sending notices for
rent arrears or policy violations.

Executive Assistant | Scheduler | Customer Service

NexGenTradies · August/2022 – Present

Handled scheduling and calendar management to ensure efficient
workflow. Provided high-level administrative support, coordinated
appointments, and managed communications. Assisted with customer
inquiries, resolving issues promptly to enhance client satisfaction.
Maintained organized records and supported day-to-day business
operations to streamline processes.

Social Media Influencer Outreach | Administrative Assistant

The Marketology Group · March/2021 – Present

Responsible for identifying influencers for collaboration with Jeff Beale
and handling administrative tasks. His work has been featured on CBS,
NBC, FOX, and ABC.

E - commerce Customer Support | Social Media Management Video Editing | Graphic Design

GSOAP Company · September/2021 – Present

I handled Shopify and Zendesk, along with managing social media,
video editing, and graphic design. I ensured accurate product listings,
stock availability, and pricing for a seamless shopping experience while
also providing customer support to enhance satisfaction and streamline
operations.

Administrative Assistant

MYGATEPRO · November/2021 – Present

Handled administrative tasks and provided tech support for gate
operators and intercoms.

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