Skills
Customer Support / Technical Support
2-5 Years
Experience highlights
Customer Service Representative
Teleperfomance
·
August/2023
–
Present
Customer Service Representative wfh set up account/ streaming account
Assisting customer concern like processing payment, helping customer for subscribing to a plan and assisting customer for some trouble shooting steps if they had any trouble accessing their account
Customer Service Representative
Concentrix
·
November/2022
–
Present
Financial Account - Allstate
Handle all incoming calls and helping customer regarding with their policies like updating payment and due date also provide information to customer regarding with the financial discrepancies. Updating statement and managing payment with their policies.
Technical Support Representative/ Uverse
Alorica
·
February/2022
–
Present
Provide technical assistance and help customer concern like trouble shooting problem with their connections hardware and software. Updating emails and recover password for the account.
Customer Service Representative- At&t
VXI
·
September/2021
–
Present
Handle and carefully respond to all customer inquiry via inbound calls, provide excellent customer service through active listening work with confidential customer information in secure manner. Aim to resolve issues on call by being proactive.
Seafarer
Adamson Phil
·
May/2017
–
Present
Stands on deck department watches and perform variety of duties to preserve painted surface of ship andto maintain the lines, running gear and cargo handling gearing safe operation condition. Watches from bow of the ship or wing of the bridge for obstruction in path of ship. Turns wheel while observing compass to steer and maintain ships course.
