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Karen G.

Customer Service Specialist

Verified
$1/hr

Outline

Looking for Part-Time work (5 hours/day) at $1/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Dedicated in serving and delivering client satisfaction with great accuracy, efficiency, and consistency.

Skills & Experience

Skills

Customer Support 1-2 Years
Design > Autocad 2-5 Years
Office and Administration > Microsoft Excel 2-5 Years
Office and Administration > Microsoft Word 5-10 Years
Salesforce CRM 6 Months to 1 Year

Experience highlights

Engineering Assistant
Department of Public Works and Highways - Negros Oriental First District Engineering Office · September/2022 – Present
Assigned to the Planning and Design Section within the
Highway Design Unit. Responsible for preparing the program of works and plans for MPB's, roads, and drainage projects. Also prepared Geohazard Analysis Reports for annual Design Audits.
Customer Service Representative
Peak Outsourcing · September/2021 – Present
In charge of outsourcing contractors for renovation and
maintenance projects across different regions of the USA.
Collaborated with clients such as H&R Block, Edward Jones,
and AT&T.
Customer Service Representative
Teleperformance · June/2018 – Present
Customer Service Representative responsible for addressing
customer inquiries related to their accounts, mobile plans,
and billing.
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