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Julito Jr Rabano S.

Customer Service Representative

Verified
$20/hr
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Outline

Looking for Part-Time work (3 hours/day) at $20/hour

High School Diploma

English proficiency Conversational

Professional Summary

Highly motivated, assertive, can easily deal with various nationalities

Skills & Experience

Skills

Customer Service Support 2-5 Years

Experience highlights

Customer Service Representative
Concentrix Philippines · November/2022 – Present
 Answer all incoming calls
 Interact with the customer by listening, identity and understand their needs ( billing, network issues, device issues, and customer’s account issues)
 Authenticate customer’s account by gathering their information
 Seeking resolution by maximizing resources and tools
Customer Service Representative
Teletech Sta. Rosa · February/2022 – Present
 Answer all incoming calls
 Interact with the customer by listening, identity and understand their needs ( billing, network issues, device issues, and customer’s account issues)
 Authenticate customer’s account by gathering their information
 Seeking resolution by maximizing resources and tools
Customer Service Representative
Sukar Life General Trading ( an Amazon company) · January/2016 – Present
 Answer customer ‘s inquiry about their order’s status, warranty, and return policies and procedures
 Answer Seller’s inquiry about their account, financial, return status
 Build sustainable relationship through open interaction
 Provide accurate, valid information by utilizing the tools and resources
 Handle complaint and providing appropriate resolution for their issues
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