Skills
Customer Support > Active Listening
2-5 Years
Marketing
2-5 Years
Computer literate
10+ Years
Experience highlights
Marketing Manager
TASAHEEL TRADING AND SERVICES
·
February/2020
–
/
Dynamic and results-oriented Marketing Manager with deep expertise in the hospitality supplies industry. Skilled at crafting targeted B2B marketing strategies that resonate with hotels, resorts, restaurants, and other hospitality clients.
Outlet Executive
Aramex Emirates LLC. UAE
·
January/2017
–
Present
Highly motivated and customer-focused Outlet Executive with strong experience in managing daily operations, ensuring excellent guest service, and driving sales performance.
Customer Service Agent / Receptionist
Q- Express Document Transport LLC
·
August/2015
–
Present
Friendly, efficient, and solution-oriented Customer Service Agent with a passion for helping customers and delivering high-quality support. Skilled in handling inquiries, resolving issues, and providing clear, empathetic communication across phone, email, and live chat.
TSR Escalation Team (Pearson Education Account LOB)
Sykes Asia Incorporated
·
July/2011
–
Present
Experienced and highly skilled Technical Support Representative specializing in escalations, with a strong track record of resolving complex customer issues efficiently and professionally. Adept at handling high-priority cases that require advanced troubleshooting, critical thinking, and cross-departmental coordination.
