Skills
Customer Support
Less than 6 Months
Data Entry
Less than 6 Months
Google Workspace
6 Months to 1 Year
Email Management
Less than 6 Months
Operation Management
Less than 6 Months
Canva
1-2 Years
Data Analysis
Less than 6 Months
Calendar Management
Less than 6 Months
Administrative Support
Less than 6 Months
Copywriting
Less than 6 Months
Strategic Planning
Less than 6 Months
Notion
Less than 6 Months
Documentation
Less than 6 Months
Inside Sales
Less than 6 Months
- Customer Service
Less than 6 Months
Experience highlights
Inside Sales Representative
AFNI Philippines Inc.
·
July/2025
–
Present
Conducted remote sales across phone and digital channels, managing 40+ daily interactions. Exceeded monthly KPIs by 15% through strategic planning. Adapted to new systems within 3 days, maintaining 95% data accuracy.
Service Crew
Fat Belly Corporation - Jollibee Branch
·
April/2025
–
Present
Delivered quality customer care to 150+ daily patrons, achieving 98% positive feedback. Supported kitchen operations and reduced order fulfillment delays by 15-20% during peak shifts.
Customer Service Representative
Inspiro Relia Inc.
·
January/2025
–
Present
Resolved 50+ client inquiries daily via phone, chat, and email with 98% first-call resolution rate. De-escalated 20+ high-priority cases daily, improving customer retention by 10-15%.
