Customer service associate

I am a Customer Service Professional with over 2 years of BPO experience handling a financial account and assisting customers with inquiries, account management, and dispute resolution. I also have 9 months of experience as a Virtual Medical Assistant, where I supported U.S. clinics with insurance verification, eligibility checks, claim follow-ups, and denial management.

💼 Key Skills:

Inbound & outbound customer support

Account setup and management

Dispute resolution and client education

Clear and professional communication (phone, email, chat)

Strong attention to detail and problem-solving skills

✅ Why Work With Me:
I am reliable, adaptable, and passionate about delivering excellent service. My background in both financial services and healthcare support has equipped me to handle complex issues while keeping clients satisfied.