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Reynaline B.

Customer Service Representative | Administrative Assistant | Personal Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A dependable and adaptable individual with hands-on experience in customer service, cold calling, personal assistance, and private tutoring. Familiar with handling outbound calls, communicating with potential clients, managing emails and messages, coordinating personal appointments, and preparing letters for schools and hospitals.

Has good communication and organizational skills, with the ability to manage tasks independently and work with different types of people. Willing to learn, open to new challenges, and committed to completing tasks responsibly and efficiently.

Skills & Experience

Skills

Microsoft Powerpoint 2-5 Years
Google Docs 2-5 Years
Google drive 2-5 Years
Microsoft Teams 2-5 Years
- Zoom 2-5 Years
Microsoft word 2-5 Years
Research and Writing 1-2 Years
Data Organization 2-5 Years
Basic Graphic Design>Canva 2-5 Years
Communication > Public Speaking 2-5 Years
- Customer Service 1-2 Years
Cost Estimate > Microsoft Excel 2-5 Years
• Document editing and organization (Word, Excel, Google Workspace) 2-5 Years
*Administrative Support - 2-5 Years

Experience highlights

Personal/Executive Assistant
Private Client · March/2024 – Present
Managed emails, messages, and professional correspondence. Drafted authorization and school-related letters. Provided day-to-day administrative assistance and handled sensitive documents with discretion.
Freelance Research and Administrative Assistant
Independent Projects · January/2023 – Present
Provided research and writing assistance for academic papers, organized datasets, performed statistical calculations using Excel, prepared reports and PowerPoint presentations, managed multiple assignments.
Event Host and Program Facilitator
Independent and Community Events · January/2023 – Present
Hosted events and facilitated programs for diverse audiences. Delivered scripts and announcements with confidence, applied public-speaking skills to maintain audience engagement.
Customer Service Representative - Outbound
Process Outsourcing (BPO) · October/2022 – Present
Handled outbound healthcare customer interactions, communicated professionally following account guidelines, used active listening and adapted to diverse customer needs in performance-oriented environment.
Private Academic Tutor
Independent Tutoring · March/2022 – Present
Provided individualized tutoring to elementary and junior high students in English, Filipino, Mathematics, and Science. Adjusted teaching approaches to learning needs and assisted with assignments and exam preparation.
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