Skills
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
IT Support
2-5 Years
Account Management
5-10 Years
AUDIO AND VIDEO LIVE STREAMING
1-2 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
10+ Years
Client Relations
10+ Years
Customer Service & Support, Fraud Investigation & Risk Management,
2-5 Years
AB Testing
5-10 Years
Customer service > Sales Representative > Customer Support
10+ Years
Customer Support > Chat Support >Technical Support
10+ Years
Network Troubleshooting
2-5 Years
Ticket Management
5-10 Years
Design > Canva Graphic Design > Video Editing
1-2 Years
Experience highlights
QA Engineer & Technical Support | Streamer | Basic Video Editing
Spiro Media
·
January/2025
–
Present
Review updates before production release. Troubleshoot and triage support tickets. Reproduce and identify bugs. Stream virtual events and edit pre-recorded videos with transitions and SRT files.
Customer Support & Technical Tester
Ecotrak | Crewbloom
·
June/2022
–
Present
Run tests on system updates. Identify and reproduce bug reports. Provide daily updates to development team on testing results and outstanding issues.
Customer Support Representative
Social27 | Crewbloom
·
September/2020
–
Present
Assisted clients and technicians with platform concerns. Ensured correct scheduling of technicians for work orders.
Customer Support Representative
iQor Philippines
·
October/2018
–
Present
Client account management. Assisted with bill reviews and explanations. Explained contracts and services. Performed basic troubleshooting for mobile applications.
Community Operations Support
Uber COE Philippines
·
February/2017
–
Present
Managed rider and driver accounts. Investigated fraudulent claims. Assisted with complaints and escalated cases to legal team.
