Skills
Accounting > Claims Processing
1-2 Years
Appointment scheduling
2-5 Years
Google
1-2 Years
Health Insurance Claims Specialist > Insurance Verification
2-5 Years
HEALTHCARE CUSTOMER SUPPORT
2-5 Years
- Customer Service
2-5 Years
eClinicalWorks
1-2 Years
Problem Resolution
2-5 Years
Ringcentral
1-2 Years
Basic Graphic Design>Canva
Less than 6 Months
Cisco
1-2 Years
• Time Management
2-5 Years
EMR/EHR Systems
1-2 Years
Healthcare Provider Support Specialist
1-2 Years
Experience highlights
Customer Service Representative - Appointment Setter
Garden OB/GYN
·
January/2026
–
Present
Handled inbound/outbound calls for appointment scheduling, follow-ups, lab result requests. Coordinated with providers for timely care and managed appointment reminders to improve attendance.
Customer Service Associate
Cigna Dental - Concentrix
·
August/2023
–
Present
Assisted providers with benefits/eligibility verification, claims inquiries, prior authorization, and orthodontic services. Maintained compliance with healthcare policies while delivering exceptional service.
Customer Service Representative
Teleperformance
·
April/2022
–
Present
Provided customer support handling inquiries, resolving service concerns, and processing requests. Assisted with account issues while maintaining professionalism and empathy.
