Outline
Looking for Full-Time work (8 hours/day) at $5/hour
Associate Degree
English proficiency Fluent
Professional Summary
CSR US Healthcare | Technical & Sales Support | Logistics Freight Dispatcher | Amazon Delivery Service Partner Virtual Dispatcher | Professional Event Film Photo Editing
I have one year of experience in technical and sales support, five years of experience as a logistics virtual assistant dispatcher, and another five years of experience as a healthcare customer service representative. Additionally, I have skills in film and photo editing.
Skills & Experience
Skills
Experience highlights
consistently to resolve the customer’s service issue on the first
call
• Demonstrates ability to establish and maintain effective
relationships with customers
• Effectively gains the customer’s cooperation to work through
the troubleshooting process
• Researches and identifies trends in service/equipment problems
and documents process used to correct issues
• Proactively learns new technology related to Comcast products
and doctors’ availability.
• Obtain necessary patient information such as medical histories
and insurance information and ensure that it is properly
processed and recorded.
• Process payments for services rendered and assist with the
billing procedure, authorizations, appeals and members health
insurance policy benefits.
• Follow-up with callers within a specified period of time ( 24 hours
usually )
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