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Angelica Joy C.

Customer Care Representative

Verified
$4/hr

Outline

Looking for Full-Time work (50 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I have a year of experience in customer service, where I’ve developed strong skills in communication, problem-solving, critical thinking and managing

Skills & Experience

Skills

Customer Support > Sales Support > Lead Generation 6 Months to 1 Year

Experience highlights

Customer Service Representative/Technical Support
Sykes Asia Inc. · October/2021 – Present

I directly help customers about their concerns, provide information about the company's products and services, process returns, and more. I’m mostly manage customer queries and complaints, process orders, and escalate complaints to the appropriate teams.

I also ensure that clients and customers are satisfied with products, services, and features. I also make sales and leads.

Site Coordinator
RBCJ Interior Design Company Manila, Philippines · April/2019 – Present
I am responsible for coordinating all on-site activities, ensuring that they align with contractual agreements and project requirements. In addition, I also plan and execute events and gatherings for the company.
Sales Clerk
SeaWorld Orlando Orlando, Florida · March/2016 – Present
On-Board Staff
2GO Group Inc. · May/2015 – Present
May 14-18, 2015 on board M/V ST.MICHAEL THE ARCHANGEL
(120 hours) of Apprenticeship-by-experience (APEX)
Program
• Front Desk Officer
• Galley Staff
• Housekeeping Staff
• Bar Utility
• Fo
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