Skills
customer service representative
10+ Years
Experience highlights
Customer Service Representative
Transcom WorldWide AB
·
July/2023
–
Present
Taking Relocations/Travel inbound and outbound calls.
Hotels reservations.
Taking Customer Services Calls (Travel Account).
Processing Emails, Offline works.
Fin-Tech Account (Trevipay)
Blended (Inbound, Outbound and Emails).
Ended until April 16, 2026
Sr. Customer Service Executive
WNS Global Services (Exxa Tower, Quezon City)
·
February/2019
–
Present
Taking Relocations/Travel inbound and outbound calls.
Hotels reservations.
Taking Customer Services Calls (Travel Account).
Processing Emails, Offline works.
Fin-Tech Account (Trevipay)
Blended (Inbound, Outbound and Emails).
Sr. Associate Customer Support
VCUSTOMER PHILIPPINES, (TechMahindra Ltd. Company)
·
February/2014
–
Present
Taking order line Inbound and Outbound calls
Taking Customer Service Calls/Billings
Processing Email Support, Mail Orders and Salvaging calls.
Interacting with clients about updates and new processes
SME for MOE, Team Lead.