Skills
Customer service
6 Months to 1 Year
Experience highlights
Tour Guide
Noahs Ark Travel and Tours
·
August/2024
–
Present
My duties of a being a booking agent and tour guide. 1.Taking care of reservations for travel, lodging, tours, and activities is known as reservation management. 2.Customer service includes giving information, responding to questions, and helping customers make travel arrangements. 3.Planning Itineraries: Developing comprehensive itineraries based on the requirements and interests of clients. 4.Processing payments: keeping track of money, sending bills, and verifying reservations. 5.Coordination
Costumer Service
Qualfon Dumaguete, Philippines
·
April/2023
–
Present
As a Customer Service Representative (CSR), my primary role is to interact with customers to address their inquiries, resolve issues, and provide support. 1. Answering Inquiries: Respond to customer questions via phone, email, chat, or in person, providing accurate information about products, services, or policies. 2. Resolving Complaints: Address customer complaints and issues, working to resolve them efficiently and to the customer’s satisfaction. 3. Processing Orders and Transactions: Assist
