C S R / G E N E R A L V I R T U A L A S S I S T A N T / S C H E D U L E R

Verified

$7/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented professional with 3+ years of healthcare and scheduling experience and 5+ years in customer service and virtual assistance.

Skills & Experience

Skills

Customer service 1-2 Years

Virtual Assistance 2-5 Years

Digital Marketing 2-5 Years

Medical Admin Support 6 Months to 1 Year

Experience highlights

S C H E D U L E R

Comfort Keepers · July/2023 – Present

Scheduled caregiver shifts and coordinated client appointments.
Matched caregivers based on client needs, availability, and location.
Managed schedule changes, cancellations, and emergency staffing requests.
Communicated with clients, caregivers, and office staff to ensure seamless care
coordination.
Maintained accurate scheduling records and updated client information.
Assisted with administrative tasks, documentation, and reporting.
Provided excellent customer service while handling sensitive

G E N E R A L V I R T U A L A S S I S T A N T / P R O J E C T C O O R D I N A T O R

Remote / Freelance · May/2023 – /

Managed executive calendars and scheduled meetings.
Coordinated Zoom meetings and client communications.
Maintained accurate documentation and organized records.
Managed invoices, billing follow-ups, and administrative reports.
Assisted with recruitment, interview scheduling, and ATS management.
Performed data entry and research while ensuring accuracy.

M A R K E T I N G O F F I C E R / M A N A G E R

Pipeworld Industries Inc. · January/2019 – Present

Managed customer inquiries and maintained client records.
Coordinated marketing projects and administrative documentation.
Prepared reports and monitored campaign performance.
Created digital marketing materials and updated website content.

M E D I C A L I N F O R M A T I O N & M A R K E T I N G S P E C I A L I S T

Folares Pharmaceuticals Inc. · July/2016 – Present

Collaborated with physicians, hospitals, and healthcare professionals.
Maintained accurate records of client interactions.
Presented medical products while ensuring compliance with company standards.
Built long-term professional relationships within the healthcare industry.

C U S T O M E R S E R V I C E R E P R E S E N T A T I V

Teleperformance · July/2014 – Present

Assisted customers with travel reservations.
Processed bookings and updated customer records.
Resolved inquiries through phone and email.
Ensured documentation accuracy and customer satisfaction.

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